Requesting refund for accidentally renewed Creative Cloud subscription

Hello Adobe Team,

I only discovered today that my Creative Cloud Pro subscription was still being charged. The payment card belongs to my family member, while the Adobe account belongs to me, so neither of us realized the subscription was still active.

As soon as I found out today, I immediately canceled the subscription.

I sincerely request a one-time exception and would appreciate your help with:

• Refunding the most recent subscription charge.
• Refunding or waiving the early cancellation fee.
• Reviewing whether any previous subscription charges can also be refunded.

I have not actively used Adobe services during this period. I understand Adobe's policy, but I sincerely hope you can review my case.

I am willing to provide my Adobe account email, order number, and any other required information through private message for security reasons.

Thank you for your time and consideration.