Requesting refund for subscription activated without my knowledge

Hi,

I’m looking for guidance regarding a subscription that was activated on my Adobe account without my awareness.

A few months ago, someone used a computer in my office where I was logged into my Adobe account and apparently activated a paid plan. I did not authorize this and have not used the plan at all. Unfortunately, I missed the notification emails and only noticed the charges about four months later.

As soon as I realized this, I checked my account and cancelled the plan.

I understand that this situation involves some responsibility on my side as well, but since the subscription was not intentionally purchased by me and was never used, I’m hoping Adobe might consider a refund for the unused period, or advise on what options are available.

I’d appreciate any help or direction from Adobe support or community moderators.

Thank you.