dluxe.photography

Participant

Question

Requiero un reembolso

Forum|Forum|26 days ago
March 15, 2026
3 replies
40 views

Requiero un reembolso, viendo las políticas se supone que soy apto para un reembolso si cancelo 14 días después de mi "compra o cargo", lo que pasa es que yo no estoy al tanto de los avisos y yo tenia suscrípcion por estudiante y se me hizo un cargo sin la "ayuda o rebaja" que me otorgan

Community Expert

Community Expert

then if you want to renew, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/renew-adobe-account-plan-student-and-teacher-discount.html?linkId=100000412367682

Community Expert

Community Expert

See here for a discount:

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/renew-adobe-account-plan-student-and-teacher-discount.html#main-pars_header

dluxe.photographyAuthor

Participant

como puedo tener ese descuento, si sigo siendo estudiante?

por que ya cancele para obtener reembolso

Community Expert

Community Expert

if you canceled, you have to start a new subscription.

https://www.adobe.com/creativecloud/plans.html#modal-ste-see-whats-included

Community Expert

Community Expert

no, it’s within 14 days of your first trial starts which qualifies as the refund period.

understanding cancellation

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel