Answered
resiliation
Je veux annuler car c’est trop cher. Pouvez-vous supprimer les frais de résiliation ou me proposer une option moins chère sans nouvel engagement annuel ? puije mettre en pause mon abonnement ?
kgladCorrect answer
Community Expert
Aug 24, 2026 12:46 PM UTC
make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html
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