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Emma30447083e6eu
Participant
February 29, 2024
Question

Résilier un abonnement

  • February 29, 2024
  • 1 reply
  • 239 views

Bonjour, 

j'aimerais résilier mon abonnement. Je paye tous les mois alors que quand je vais sur le site, on m'indique que je n'ai aucune formule payante. Que faire pour résilier l'abonnement? Merci. 

    This topic has been closed for replies.

    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    February 29, 2024

    @Emma30447083e6eu 

     

    I've moved your post from Using the Community (for questions about the forums) to Account, Payment, & Plan.

     

    Since you are having trouble unsubscribing, contact Adobe Customer Care. Try the link to auto-open the Chat:
    https://helpx.adobe.com/contact.html?rghtup=autoOpen  
    Type "agent"

    If your browser blocks the Chat window, try the troubleshooting tips here:
    https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

    You can also send a post through X (formerly Twitter) to @AdobeCare.

    They can also check to see if you are subscribed under a second Adobe ID. If you are subscribed to an annual plan, there is a fee for early termination.

     

    Do not reply to PMs, which are likely to be scammers.

     


    ~ Jane

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