Skip to main content
T
Ternera5EBE
Participant
August 14, 2021
Answered

Restablecer contraseña

  • August 14, 2021
  • 1 reply
  • 1108 views

Como hago para reestablecer mi contraseña si perdí mi numero de telefono. cada vez que intento restablecer la contraseña envía un codigo al numero de telefono que la empresa de moviles me bloqueo y ya no tengo.

This topic has been closed for replies.
Correct answer Nancy OShea

Please contact Adobe support below.  This user-to-user forum can't help you with an account problem.  Also be sure to have your payment method on hand to verify you are the plan holder.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
August 14, 2021

Which password?  Are you asking about your Adobe Account password that you use to activate your subscription? 


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
T
Ternera5EBEAuthor
Participant
August 20, 2021

Hello, my case is as follows: I have two-step verification activated, but the cell phone number I had enrolled was blocked. the password I forgot, and I want to change it but when I want to reset the password, it sends me the code to the cell phone number I have blocked. how do I do to change the password?

R
renzo_abel_2762
Participant
November 16, 2024

Hola, me esta sucediendo lo mismo que a ti, llegaste a solucionar ese problema, me intento comunicar con un asistente pero solo me responde la IA 😞

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices