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Played
Played
Participant
March 20, 2026
Answered

Review

  • March 20, 2026
  • 2 replies
  • 31 views

How do I request a refund???

I missed my cancelation for my free trail by a week. Adobe said I was screwed and had to commit to my 1 year subscription at $20 a month.

 

I didnt even find the trail useful and forgot about it. 

I paid $20 a month for a year for something I never used and I couldnt get out of it. The year is finally up and I got charged again. 

 

I want my money back. This was the worst experience I've ever had with any product. 

 

Scam

 

 

    Correct answer shivangi gupta

    Hi ​@Played,

    I can see that you have an active subscription for Adobe Acrobat Pro since more than a year. Adobe offers full refund if the subscription is cancelled within first 14 days of purchase.

    You can get more details here: https://helpx.adobe.com/in/manage-account/using/creative-cloud-subscription-terms.html

    Let us know if you have any questions.

     

    ^Shivangi

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 1, 2026

    52 weeks = 3 weeks ???

    shivangi gupta
    Community Manager
    shivangi guptaCommunity ManagerCorrect answer
    Community Manager
    April 1, 2026

    Hi ​@Played,

    I can see that you have an active subscription for Adobe Acrobat Pro since more than a year. Adobe offers full refund if the subscription is cancelled within first 14 days of purchase.

    You can get more details here: https://helpx.adobe.com/in/manage-account/using/creative-cloud-subscription-terms.html

    Let us know if you have any questions.

     

    ^Shivangi

    ^Shivangi
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