Ridiculous ! No help on ending. My sub subscription charged extra and didn’t want it.

I've been trying to delete my subscription for the past couple days before the bill hit and you guys make it so difficult to delete. I even asked your little chat bot and it keeps sending me different links. This is quite unfair because now it hit my account and I did not want to subscription. I would never buy Adobe or work with Adobe again. there's no guidance no help and it's quite difficult to delete