Skip to main content
Participant
October 24, 2022
Question

Rimborso

  • October 24, 2022
  • 1 reply
  • 293 views

Come si chiede il rimborso per un piano attivato? Mi è stato attivato da pochissimo

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 24, 2022

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

 

<moved from using the community>

Participant
October 24, 2022

ogni volta che clicco parla con un agent vengo reindirizzato su altre pagine

kglad
Community Expert
Community Expert
October 24, 2022

type "agent" into the chat bot text field