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Participant
June 19, 2024
Answered

Rimborso

io vorrei il rimborso della quota annuale perché non sapevo di questo abbonamento

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kglad
kgladCorrect answer
Community Expert
June 19, 2024

if you started a trial, it automatically rolls into a subscription unless you cancel.

 

if you never started a trial or subscription, contact your credit card provider.

 

if you cancelled, contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 19, 2024

if you started a trial, it automatically rolls into a subscription unless you cancel.

 

if you never started a trial or subscription, contact your credit card provider.

 

if you cancelled, contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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