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Rimborso urgente

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Per sbaglio e per mia dimenticanza è scaduto i giorni di prova e mi hanno accreditato il piano annuale sul mio conto vorrei ricevere rimborso che devo fare ?

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justlearnCorrect answer

Community Expert

@k-_5108 you can follow the instructions here: https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html

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Bubbly_hearted8a51

Participant

Salve anch’io dovrei chiedere un rimborso per lo stesso motivo. Ho provato a seguire i passaggi, ma non capisco come si prosegue per richiedere il rimborso. Qualcuno mi può aiutare

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kanikas28368183

Community Manager

Hi Bubbly_hearted8a51,

I understand this may be disappointing. I checked the subscription details and can see that you have an Adobe Firefly Pro Plus subscription. The subscription is currently being canceled. However, since the cancellation request was made after the 14-day full refund period had ended, it is not eligible for a refund under Adobe's policy.

Your subscription will be canceled, and you will not be charged for any future renewal payments.

I know this may not be the outcome you were hoping for, but I hope this helps clarify the situation. If you have any other questions, please feel free to ask. We're happy to help

Thanks
^KS

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