Robo de cuenta

Hi @romantic_member2379,

We appreciate you reaching out.

I could not find any active subscriptions associated with this email address. Are you able to access your account details? 

If yes, I'd recommend you to speak with our support team here: https://adobe.ly/4rwrePP

They'll be able to provide you the best possible solution.

start here, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

is that your adobe id that's being billed?