Skip to main content
Participant
April 8, 2021
Question

Roll multiple plans into All Apps

  • April 8, 2021
  • 1 reply
  • 282 views

Hi, I have three individual plans, InDesign, Photoshop, and Acrobat Pro. I want to consolidate them into one plan, so I upgraded InDesign to All Plans. For some reason I thought it would automatically roll the three plans into one, but now I have two redundant plans that I can't cancel without having to pay a fee. 

 

I'm not cancelling, I'm upgrading! What do I need to do to roll the plans into one?

 

Thanks!

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
April 8, 2021

Did you do this? Manage your cloud plan https://helpx.adobe.com/manage-account.html (including changing)

 

Now, This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730