Runaround Adobe Microsoft

If this is a Team plan, contact your IT dept for assistance.  Your plan admin will need to create a new package for you.

@Andrey326 It seems as though you went through a program like this: Get Adobe Lightroom - Microsoft Store

Maybe Microsoft Store support can help you: Contact Microsoft Store Support I hope you get it sorted out!

Try this... https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

>free trial through Microsoft which expired

I have never before heard of an Adobe program that came from Microsoft

In any event, this is a public forum, not Adobe support... nobody here can help with an account problem

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730