Running Acrobat account for work and CC Account for personal use simultaneously

Forum|Forum|2 years ago
December 7, 2023
2 replies
1066 views

I have an Acrobat Pro account that is used for work purposes. It is paid for with a work credit card. I also have a CC account for personal use which is paid for with a personal credit card. I use both accounts on the same computer, and only use 1 computer.. I have had this arrangement for several years, and until recently it has always worked with no problem.

However I recently renewed the acrobat pro account under a new email address, and now it keeps wanting me to have have a unified system. For example, if I am signed into Adobe Acrobat under Account name A, but I'm also needing to work in Adobe Lightroom under Account named B, that appears to not be possible. (I'm self-employed so having both work and play activities running at the same time is not an inconsistency. Being allowed to do that is one of the reasons I'm self-employed.)

Is it no longer possible be logged into Acrobat under account name A, and logged into Creative Cloud under account name B simultaneously?

I need them in separate Adobe accounts for bookkeeping purposes.

This topic has been closed for replies.

Peru Bob

Community Expert

@Jeffrey_A_Wright

Can you provide some clarification ?

kglad

Community Expert

it's never been possible. one adobe id/profile per sign-in.

D

David33870772bji1Author

Participating Frequently

I disagree. I did it for 9 years. Although it's entirely possible--and your certainty sugguests it might have been probable--that something was broken somewhere or that I accidentally stumbled onto a work around. But I did it on three different machines. 2 iMacs and a MBP. And even now, when I log in to account profile B, I can see where I had connected Acrobat licenses up until the time I moved Acrobat to account A but kept using the CC apps under account B. I can't explain it, but it happened.

But your post also suggests that I may have been unclear. When I open Acrobat, I'm signed in under account A. When I open Lightroom or Photoshop, I''m signed in under account B. "One adobe id/profile per sign-in" doesn’t quite hit the mark I don't think. There are simply 2 sign-ins. One for Acrobat. Another for CC. I'm not cross-polinating resources. Each app stays in its own sandbox, and each account only uses the app it pays for.

I suppose I could just create another user on my MBP, but that would create other logistical issues that I'd rather not deal with.

kglad

Community Expert

you never could, at any given moment, on any one computer, be signed into two different accounts or profiles.

although, if one subscription were for app a and a different subscription were for app b, that could work (at some time in the future), but wasn't, and still isn't possible.

with different computers you could signed into different subscriptions. and with one computer at different times you could be signed into different subscriptions.

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