Russian Sanctions [WAS: Suspending your activity is inappropriate]

Question

Good afternoon. I use your products, namely Adobe Photoshop and Adobe Illustrator. Now, due to the fact that the company has suspended its activities on the territory of the Russian Federation, I will not be able to use these programs. I pay my personal money for them. I'm a student. I took issued a loan for vocational training and all my homework should be done in your company's programs. And I have to pay money for this credit. Now I have a question - how do I continue to use your products? My pay for studying under YOUR programs is not small. Will your company compensate this payment if I can't use YOUR PRODUCTS because of YOUR decision?

Nancy OShea · Accepted Answer

@WakiShip,This is a user-to-user forum.  We only know what Adobe has said. https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia For further questions, contact Adobe Support directly.  Each account is handled on a case-by-case basis.  Thank you.CONTACT ADOBE SUPPORT:================Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpenPhone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

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