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Guriincp
Participant
March 25, 2026
Question

Saludos, hice una prueba gratis y por error puse el correo incorrecto y está asociado a mi tarjeta, cómo puedo solicitar cancelar eso y el reembolso del dinero

  • March 25, 2026
  • 2 replies
  • 27 views

Desembolso del dinero 

    2 replies

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    March 25, 2026

    Is the trial over? Hard to tell from your post. 
    If not, log into your Adobe account and you should be able to cancel it there. 

    You can still cancel after 14 days of your initial order. 

    Reference:

    https://www.adobe.com/legal/subscription-terms.html

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Guriincp
    GuriincpAuthor
    Participant
    March 25, 2026

    No puedo cancelarla porque escribí un correo incorrecto y no tengo acceso al que utilice 

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    March 25, 2026

    Sorry, misunderstood the problem. Follow ​@leo.r advice. The link I gave has links to customer support.

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    leo.r
    Community Expert
    Community Expert
    March 25, 2026

    You need to contact Adobe support for this.