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Question

I installed adobe acrobat trial version in order to purchase it for a company.
I purchased the product for the company. After I wanted to close the trial version, having only used the product once, I was asked to pay in advance for another month, which seems wrong to me.
Please stop the flood of emails for payment because I use adobe acrobat purchased for the company.
If necessary, I will write the company name and serial number.
Thank you!

Shivangi_Gupta · Answer

Hi ​@Dan28949199o64x,Thanks for reaching out. I reviewed the account details and found that you have subscribed to an annual plan for Adobe Acrobat Pro which is billed monthly.You can cancel the plan following the article shared by the expert abovehowever, you will be asked to pay an early termination fee for cancelling the plan before term end. You may refer to this article for details:https://helpx.adobe.com/in/manage-account/using/creative-cloud-subscription-terms.htmlLet us know if you have any questions^Shivangi

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