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Muha kurir
Participant
May 28, 2026
Answered

Saya ingin mengajukan permintaan dana

Sya tidak ingin berlanggana ..kenapa dana saya langsung di potong otomatis mohon kembalikan dana saya

    Peru Bob
    Peru BobCorrect answer
    Community Expert
    May 28, 2026

    A trial automatically turns into a subscription if not canceled.


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

     

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    May 28, 2026

    A trial automatically turns into a subscription if not canceled.


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

     

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