School Account still asking to be paid for

I get the creative cloud in its entirety free from my school, bu when I log in with my school account it still says I have to pay?

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Community Manager

Hi,

We hope you were able to login to your account. Did you follow the steps shared in the links?

Feel free to update the thread for any other issues.

Community Expert

if the previous post fails to help, there are additional steps to take after confirming (with your plan admin) that your subscription is active .

Community Expert

Do you mean this?

If not, contact the plan administrator at your school

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