Answered
Se désabonner
Mon contrat annuel va se renouveler dans 4 jours et impossible d'arrêter la formule à chaque fois il me dit qu'il y a une erreur que je peux réessayer plus tard .....ça fait 4 jours que j'essaie ! Quelle solution ??
kgladCorrect answer
Community Expert
April 28, 2023
contact adobe support to cancel if you're unable to follow, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.
there are 2 ways to contact adobe; chat and twitter:
chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true
<moved from cc desktop bugs>
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