Security with a student account

Question

I just started a student account, and since then I've been receiving numerous emails for verification codes. This is not me requesting them.

I cannot figure out how to add an extra layer of security to me account. It's connected through Google (our school uses a Gmail server), and I don't seem to have a way to add a password, or 2fa. Any time I try and get support, it tells me to contact me school directly. But honestly, this seems like a pretty bunk answer when it comes to a security issue.

I'm just wondering if there is so.ething I can do here, or if I really do need to reach out to my school? And would that just be me reaching out to IT, or something more specific?

jane-e · Answer

I'm just wondering if there is so.ething I can do here, or if I really do need to reach out to my school? And would that just be me reaching out to IT, or something more specific?
By @Crystal31226386f4cv

Yes, reach out to your IT. Most likely this is caused by someone with a similar user ID who is continually mistyping it. With 2FA, you will need to type in a 6-digit security code that is sent to you.

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