Answered
¿Si cancela la prueba gratuita un dia despues de su periodo, es posible recibir un reembolso?
debido a que tenia el plan gratuito en una cuenta diferente no pude cancelarlo a tiempo
it sounds like you’re outside the refund period.
understanding cancellation
fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel
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