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Participating Frequently
February 23, 2025
Question

Sign-in popup

  • February 23, 2025
  • 1 reply
  • 381 views

Hello,

 

I got sign in pop-up and asked me to subscribe to a plan but I already signed in and have full plan/all apps for Adobe creative clouds. 

 

It happens everytime I opened the Adobe Illustrator and Photoshop. I assumed it happens with all Adobe products since I saw a community post about the same issue in Adobe Acrobat section as well. I wanted to write it here too because I want it fix and I want to raise the issue further. 

 

Thank you.

1 reply

Monika Gause
Community Expert
Community Expert
February 23, 2025
Participating Frequently
February 23, 2025

Thank you! it's gone now. i signed out and signed in again.

Participating Frequently
February 23, 2025

wait now my photoshop cannot find my subscription 🥹