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Inspiring
November 24, 2020
Question

Sign out of one of the devices to continue

  • November 24, 2020
  • 3 replies
  • 1181 views

[Image with email removed by moderator for your protection.  This is a public forum]

This notice does not apply to me and I can't get to ANY Adobe product.  I am not exceeding any device limit.

This topic has been closed for replies.

3 replies

Legend
December 2, 2020

What happens if you just click to Sign out of All - since that should make no difference to you if you aren't exceeding the limit?

PekerisAuthor
Inspiring
December 2, 2020

Where do I click to Sign out of All.  This is the second reply that refers to nothing that is on my account page.

 

Legend
December 2, 2020

No, I wasn't talking about your account page. When you try to run CC or a CC app you should get a list of devices, you can choose one, or choose all. If you don't get that, please post a screen shot of your unexpected message (mask out personal info!!)

PekerisAuthor
Inspiring
December 2, 2020

I went to my account management link but couldn't find where to manage my activated computers.

kglad
Community Expert
Community Expert
December 2, 2020

 

from the account page click view plan details:

 

 

 

at the bottom of the plan details page are your activated computers with an option to deactivate:

 

PekerisAuthor
Inspiring
December 2, 2020

I have only two computers using Adobe Apps.  Still have the problem.

kglad
Community Expert
Community Expert
November 24, 2020

click the account management link or use https://accounts.adobe.com to manage your activated computers.