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Participant
November 10, 2025
Question

Signed up for free trial an hour ago and it shows 0 days left

  • November 10, 2025
  • 2 replies
  • 48 views

I signed up for a monthly (not annually, billed monthly) photoshop plan an hour ago and decided to cancel until I make a final decision to keep the subscription.

And Adobe says:

  • Free trial — 0 days left
  • End your free trial:
    You still have 0 remaining days in your free trial. Once you cancel, you will lose access to the apps in your free trial.

    How is that ?

2 replies

kglad
Community Expert
Community Expert
November 10, 2025

also, have you ever had a previous trial/subscription?

Community Manager
November 10, 2025

Hi @him2025,

We appreciate you reaching out. As per your account details, I confirm you have 7 days of trial left.

Could you sign out of CC desktop application and try again?

Let me know how it goes.


^Shivangi