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Participant
September 21, 2025
Answered

Скачувати підписку

  • September 21, 2025
  • 2 replies
  • 79 views

Доброго дня, як відписатись та відєднати платіжну карту, послугами не користувалась і не планую. 

Correct answer Randy Hagan

Unfortunately, we're a user-to-user forum set up to help users with technial issues with Adobe Acrobat. We don't have the ability or authority to help with subscription issues.

 

I can, however, share the latest guidance from Adobe for addressing Acrobat subscription issues. 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html?promoid=61PM7X11&mv=other

 

The link goes to an English language web page explaining how to cancel your subscription. Hopefully Adobe has resources to share with you in your native language as well.

 

Hope this helps,

 

Randy

2 replies

kglad
Community Expert
Community Expert
September 22, 2025

and to removed your credit card (and other info), go to https://www.adobe.com/privacy.html, click contact us and request your adobe id be deleted.

Randy HaganCommunity ExpertCorrect answer
Community Expert
September 21, 2025

Unfortunately, we're a user-to-user forum set up to help users with technial issues with Adobe Acrobat. We don't have the ability or authority to help with subscription issues.

 

I can, however, share the latest guidance from Adobe for addressing Acrobat subscription issues. 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html?promoid=61PM7X11&mv=other

 

The link goes to an English language web page explaining how to cancel your subscription. Hopefully Adobe has resources to share with you in your native language as well.

 

Hope this helps,

 

Randy