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Participant
April 29, 2025
質問

Скасування безкоштовного плану

  • April 29, 2025
  • 返信数 1.
  • 234 ビュー

Мій план призупинено, але я хочу скасувати підписку повністю. Оплата не проходить, будь ласка, анулюйте підписку вручну

返信数 1

Community Manager
April 29, 2025

Hi @роман_2373,

 

Thank you for reaching out.

Based on your query, it appears you are looking to cancel your free or trial plan with Adobe. Upon reviewing your account, I can confirm that you previously had a Creative Cloud All Apps individual trial plan associated with the ID you used to post this query. Please note that this plan has already been canceled.

If you are looking to cancel any other active plan, please refer to the following document for detailed instructions:
How to Cancel Your Adobe Plan

Feel free to let me know if you need any further assistance.

Regards,
^AN

Participant
April 29, 2025
I had a free plan and forgot about it for a while. I started getting charged, and I don't have that amount, and I saw it a little late and I want to cancel my plan Adobe Acrobat Pro
kglad
Community Expert
Community Expert
April 29, 2025

yiu have to resolve payment problems before you can cancel.  

 

https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html