Skip to main content
vacji
vacji
Participant
November 27, 2020
Question

Social account could not be connected. Please try again

  • November 27, 2020
  • 6 replies
  • 651 views

I get 'Social account could not be connected. Please try again' whenever I try connecting my apple id to adobe.

This topic is closed to new replies. Start a new post to keep the conversation going.

6 replies

M
Mahmood Zidan
Inspiring
December 3, 2020

I am facing the same problem. I tried using Chrome, where I had to login to apple ID via Apple's website (Unlike on Safari where the Apple ID popup shows up as a window and I just use Touch ID to use it) and still didn't work. In the URL after am redirected to Adobe's website after loging in to Apple ID I get this at the end of the URL "connected-accounts?error=invalid_person".

    Just Shoot Me
    Just Shoot Me
    Legend
    November 27, 2020

    Do you mean on, with, this forum system?

     

    And I must ask, "Why" would you want to do that (connect your whatever "Social" Account to anything Adobe)?

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      November 28, 2020

      @Just Shoot Me 

      Why not?  It's an option in our Adobe Account Settings.

      http://account.adobe.com/Profile

      Click on Connected Accounts.

      Some people prefer to use their social account to log-on because it's one less thing to think about.

       

      @vacji,

      Try it again later with a different device or browser that accepts cookies and does not have script blockers.

       

      [Moving from Using the Community (forums) to Account, Payment & Plan.]

       

      Nancy O'Shea— Product User & Community Expert
      vacji
      vacjiAuthor
      Participant
      November 29, 2020

      i tried with safari

      no dice

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices