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Correct answer ShivangiGupta

Hi @reliable_Solace0D4D,

Welcome to Adobe community!
I reviewed your account details and found that you have an active mobile subscription to Adobe Firefly since 13 days. Adobe offers full refund only if the subscription is cancelled within first 14 days of purchase which means you have one more day to cancel and request for refund. Please contact our support team here: https://adobe.ly/3UqDwgG

I hope it helps.


^Shivangi

1 reply

ShivangiGupta
Community Manager
ShivangiGuptaCommunity ManagerCorrect answer
Community Manager
September 4, 2026

Hi @reliable_Solace0D4D,

Welcome to Adobe community!
I reviewed your account details and found that you have an active mobile subscription to Adobe Firefly since 13 days. Adobe offers full refund only if the subscription is cancelled within first 14 days of purchase which means you have one more day to cancel and request for refund. Please contact our support team here: https://adobe.ly/3UqDwgG

I hope it helps.


^Shivangi

^Shivangi
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