Some problems about invoice

Question

Check when I last used your program. There is a bill even though I didn't use it. I won't pay this bill anymore and I won't use Adobe either. Delete my user account as well.

Jeff_A_Wright · Accepted Answer

Thank you for posting, ​@Enchanting_Dolphine213.I understand your frustration and the difficulty you've encountered in managing this subscription.I can confirm that an Adobe Firefly Pro+ subscription was activated on August 7, but no payments have been received. Due to the billing issue, you are unable to cancel the plan via the normal self-service process.I also see that you have an existing discussion about this same issue:https://community.adobe.com/questions-6/please-close-this-membership-and-cancel-the-invoice-thank-you-1643598To avoid confusion and keep all information in one place, please continue the discussion there.To resolve the subscription issue and discuss your account deletion request, please get in touch with us directly:https://helpx.adobe.com/contact.html?rghtup=autoOpenPlease note that an Adobe account cannot be deleted while there is an unresolved subscription or billing matter associated with it, ​@Enchanting_Dolphine213.

kglad · Answer

you have to cancel your subscription to avoid billing from adobe. cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

understanding cancellation

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

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