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Participant
January 19, 2023
Question

Somebody tried to login my account

  • January 19, 2023
  • 1 reply
  • 1838 views

For some reason my gmail received two 6-digit auth codes, but no reason why they were requested. I was not online back then.

 

Is there any way to know why those codes were sent? Nobody has tried to login on my Google account even if it's username and password are the same as this Adobe account.  Nobody can even access my PC, so this is pretty weird. There is no IP history of logins to Adobe account like Google and Microsoft have, or?

 

I didn't find any way to contact Adobe security team and ask them for more information. It seems like Adobe does not have that good customer support for consumers, which is pretty weird imo.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
January 19, 2023

does your adobe account have 2fa enabled?

Participant
January 19, 2023
No, because I don't think I need it. I have 2FA on my Google Account, so
nobody can access it but me. The mails were not opened.

I didn't see any login requests on my Google account nor did my PC register
anything suspicious.

Is it possible someone has tried to brute force login details and tried to
login my account but could not? I wish there was a detailed log to check
this, but even if there is GDPR, there is not that feature.

I'm trying to solve why were thise requests made, not how I could fill my
hides with 2FA backup keys (which is not that secure in the end, Google is
enough).
kglad
Community Expert
Community Expert
January 19, 2023

then why do you think adobe's involved?