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tatianas77045577
Participant
October 5, 2020
Answered

Someone is trying to log into my adobe account.

  • October 5, 2020
  • 1 reply
  • 898 views

Someone is trying to log into my adobe account. What should I do to avoid trouble?

This topic has been closed for replies.
Correct answer kglad

change your password and enable 2factor authentication.  google anything you do not understand.

 

start here, https://accounts.adobe.com

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 5, 2020

change your password and enable 2factor authentication.  google anything you do not understand.

 

start here, https://accounts.adobe.com

Participant
March 28, 2022

Why am i receiving SMS informing me that i requested a password reset from 087085101205995 I have not attempted to reset my password 20 minutes ago...why am i receiving notifications purported to be from Adobe, claiming that there was a password change attempted on my Adobe account...? this was the second messgae today,after the 1st message i changed my password... i cannot be changing passwords all the time...

kglad
Community Expert
Community Expert
March 28, 2022

maybe someone's trying to hack your account by trying to reset your password.  there's no reason for you to reset it unless you're getting a message from adobe recommending you do so.  ie, make sure you have at least, one upper case letter, one lower case letter, one number and one symbol in your password and enable 2fa on your account.