SOS I recquire help cancelling my subscription!!

Question

I have been trying to cancel my plan for a while now, however everytime I go to "manage plans" it says "you have no items available". This wouldn't be an issue except for the fact that i'm still being billed for a plan I can't cancel. this has happened for the last 2 months. In addition to this I have been unable to use the products i've paying for as it says my trial has expired.

If there are any veteran adobe users out there with some sage wisdom, I am desperate for you to share your knowledge with me.

Thanks in advance

John T Smith · Answer

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded