Specific question about comments on invoice.

Question

I plan to pay for the app for a year in advance and I need to have information on the invoice that it has already been paid. Is it possible to include this information in a comment? On previous invoices I only see the amount paid, not confirmation of payment.

kglad · Answer

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

if that's not helpful you'll need to contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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