Stager defaulting to a Trial state / the shuts down

Hi there,

We appreciate you contacting us. We checked your account info. You have an active subscription for Adobe Stock and Adobe Substance 3d. Also, there is a mention of active service for Adobe Creative Cloud all apps however, there seems to be some payment issue with the Creative Cloud all apps subscription in your account.

Since this is a public forum, we can not share any private or confidential here. We'd recommend contacting our support team here: https://adobe.ly/43fQA8I

They'll help you with the issue.

Let us know if you have any questions. 

Regards,

Shivangi

Did you know that as part of your subscription, you already have access to Adobe Express? Adobe Express, lets you design  images, videos, social content, and PDFs. Adobe Express is an all-in-one app for fast and easy, content creation with Adobe Firefly built in. Learn more about Express- https://adobe.ly/43fZ27U

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location