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Participant
December 19, 2022
Question

Stealing my money

  • December 19, 2022
  • 1 reply
  • 344 views

I started the one month trial of Adobe. After free trial i canceled subscription. Now after 18 months i find out that you keep charging me every month 24,19 euro. When i am trying to cancel it you want from me another almost 80 euro ? I did not order any one year long subscription. Cancel my acc delete my card and refund money.

 

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1 reply

Participant
December 19, 2022

At least delete my account and card, I don't want to have anything to do with this company anymore. I cant do it myselve. Thank you

 

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WendellaBee
Inspiring
December 19, 2022

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. If you have more than one Adobe ID you will need to sign in with Adobe ID/email address associated with your subscription. You can manage your subscriptions here: https://account.adobe.com

 

 

Participant
December 21, 2022

Hello,

i think my adobe ID is same like i am using now (see pictures below). Also you can se that it shows cost 0 euro but in meanwhile it seacretly takes money.