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Participating Frequently
March 28, 2021
Answered

Still no PayPal payment option for Substance

  • March 28, 2021
  • 3 replies
  • 553 views

Why isn't there a paypal payment option for substance in Germany yet? It is really stupid that you offer PayPal as a payment option for all of your products just not for the substance subscription yet.

This topic has been closed for replies.
Correct answer davescm

This forum has nothing to do with Adobe Substance.

The Substance forums are here : https://forum.substance3d.com/

 

Dave

3 replies

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
March 29, 2021

This forum has nothing to do with Adobe Substance.

The Substance forums are here : https://forum.substance3d.com/

 

Dave

Nancy OShea
Community Expert
Community Expert
March 28, 2021

Maybe your local country or region won't allow PayPal to be used for Substance subscriptions yet. I don't know the reason. 

 

Contact Adobe support directly and ask them what payment options are available.

https://helpx.adobe.com/contact/phone.html

 

Goodbye & good luck!  

 

Nancy O'Shea— Product User & Community Expert
oonabeAuthor
Participating Frequently
March 28, 2021

thanks, actually I already have a subscription with adobe cc in this same country, so for some reason they didn't add that payment method to the substance subscription plan. When I wrote this I was already pretty sure that they are aware of this and only wanted to use the forum to make some more noise because people have been complaining about the lack of flexibitlity with substance payment methods for years and unfortunately nothing happened... anyways, thanks for your answer 🙂

John T Smith
Community Expert
Community Expert
March 28, 2021

>use the forum to make some more noise

 

Which does absolutely NOTHING to tell Adobe management what you want

John T Smith
Community Expert
Community Expert
March 28, 2021

This is a public forum, not Adobe management

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

oonabeAuthor
Participating Frequently
March 28, 2021

to say that don't say anything

John T Smith
Community Expert
Community Expert
March 28, 2021

I am saying that nobody here has anything to do with Adobe management or payment options

 

Send a letter to the address I posted if you want to contact Adobe management