Stop looting customers! Being charged every month (and for an entire year) for no associated plans

Hi @Tara37896886bi61,

We appreciate you writing in. I'm checking your account details. I'll update you shortly.

Regards,

Shivangi 

did you start an adobe trial or subscription?

if you never did that and you're certain authorized credit card user (eg, family member) did that, report fraud to your credit card issuer

otherwise, contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

I have the same issue like Bianca did sometime back. I am being charged $11.02 for years now, I don't have any active adobe account under any of the email ids I or my wife uses. The once we have had in the past stays cancelled, but this $11.02 is consistent, and we have no clue how to stop it.