Participating Frequently

Question

STOP MAKING ME CHANGE MY PASSWORD

Forum|Forum|11 months ago
February 18, 2025
4 replies
976 views

This is ridiculous. I have an editing desktop and an editing laptop at home - both with Premiere, After Effects, Photoshop, etc.

Every time I open a program on either computers, there is a prompt letting me know "someone else is using your account" (my other computer) and that I would need to change my password soon. It allows you to ignore it for a few times. HOWEVER, after a certain number of times this prompt pops up, Adobe FORCES you to change your password.... This is so annoying. Adobe, do better.

Error or problem

S

Schemer Matt

Participant

they are still doing this abusive thing, i just lost my 4th render that i've let through night to finish, how do i tell the client that the video isn't done because of some billionaires that keep f**ing the people who makes them billionaires? honestly, davinci is becoming much better and they dont do this abusive thing

kglad

Community Expert

@Schemer Matt

with all (not just adobe's) save frequently with increasing version number appended to the file name.

S

Schemer Matt

Participant

I think I expressed myself wrong, i didn't loose the progress of the job i was doing, i've lost the render time of this project, yesterday, at night (brazilian time) i've started a render that take about 5 hours to finish and went to bed, when i woke up today the render was canceled because adobe disconected my account and forced close all my apps, all i've got was a corrupted file and now i've started the render again and can't work on my desktop because the render is kinda heavy, so i'm working on a low quality laptop

P

Promotex DTP

Participant

I'm currently experiencing the same issues, 10 years of using this software I've never had this problem.

Swapping to a third device would always prompt me with a sign out device screen, now I'm not even getting this and it's prompting a password change with my second device.

I've had to reset my password about 20 times already. This can't be normal..

kglad

Community Expert

did you follow the suggestions?

kglad

Community Expert

go to your account and sign out of all devices, and enable 2fa

https://account.adobe.com

Red Rover VideographyAuthor

Participating Frequently

I've done this sadly it doesn't work

kglad

Community Expert

i suspected there would be a problem.

R Neil Haugen

Legend

Wow ... in many years of using Premiere across multiple computers, I've at times needed to sign out of one to work in a third rig ... but I've never ever had this pop up!

And yea, it would be annoying ... I'm hoping some staffer or someone knows what is going on. As if you are signed in to the CC Desktop app, on both computers, that should be all that's needed. I never sign out unless I'm working on a third computer of course.

Everyone's mileage always varies ...

Red Rover VideographyAuthor

Participating Frequently

This just started happening for me in 2025. Before that, I had the same experience as you

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