Stopped subscription

Question

So my subscription is over and I stopped the subscription and yet I'm been debited for no reason each and every month, please how can I stopped that

Nancy OShea · Accepted Answer

Did you cancel your subscription? You should have received a confirmation email that your plan was cancelled -- check your spam folder before contacting Adobe Customer Care.

Online Account: https://account.adobe.com/plans
===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE CUSTOMER CARE:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Hope that helps.

kglad · Answer

check your accont to see if the charge is for something (eg, stock) you didn't cancel. https://account.adobe.com

then contact support and make your case. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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