Student account

Forum|Forum|2 months ago
November 3, 2025
1 reply
134 views

Hello, I received an email saying that the fee will increase because I am no longer a student, but I am still a student. How can I report this? I don't want to pay more.

S

Shivangi_Gupta

Community Manager

Hi @kevir_taksimi,

We appreciate you reaching out. I confirm that your account is still listed as a student account. Could you share a screenshot of the email you have received?

We'll validate it.

^Shivangi

K

kevir_taksimiAuthor

Participant

Thanks for the answer.

Jeffrey_A_Wright

Community Manager

Thanks for posting about your ongoing commitment to using our services at a discounted rate, Kevir. We do need you to periodically verify that you are still an active student if you want to keep the discounted rate. Please review and bookmark https://adobe.ly/3X7H0Cy.

You may want to inquire if your school offers its own Creative Cloud plan, which you could use instead to simplify the process. They may even provide a greater discount and better compatibility with other people at your school, Kevir, than a separate individual plan. A school-managed plan will also know if you are still an active student or faculty member. ^JW

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