Student discount - Currently full payment

Question

Hello, I study full time (University of Applied Science) and I ordered the Adobe Creative Cloud (all the applications) where it accepted and registered my student account BUT I've now discovered that I am paying a FULL price monthly (one year order), not the STUDENT fee (that'd be slightly cheaper).

How can I update my payment information so that the invoice will be as monthly payment with student prices for the future.

Thank you for your response in advance.

John T Smith · Accepted Answer

To Change Plan https://helpx.adobe.com/manage-account/using/change-plan.html

OR

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded