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Participant
January 8, 2022
Question

Student discount stopped

  • January 8, 2022
  • 3 replies
  • 157 views

hi, i had a student discount , and am still a student, but now since september i am being charged full rate, how can i get it changed back, and hopefully get a refund ! thankyou

    This topic has been closed for replies.

    3 replies

    John T Smith
    Community Expert
    Community Expert
    January 8, 2022
    Peru Bob
    Community Expert
    Community Expert
    January 8, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    January 8, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html