Student status

Question

My payment is not going through and adobe is asking me to verify my student status. I used to be on a student plan but for the last few months I've being paying the regular price. When I click on verify there is no option to say I am no longer a student. Does anyone know of a solution to this? Also how do I contact Adobe directly? Do they not have customer support?

kglad · Answer

you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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