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Sanne de Bruijn
Participant
March 4, 2026
Question

Student/Teacher plan changed to full price even though teacher status is still valid

  • March 4, 2026
  • 1 reply
  • 43 views

Hello,

My Creative Cloud plan was previously billed at the student/teacher discounted price of about €29 per month, but it recently changed to the regular plan price of €65.54 per month.

I am a teacher and still actively working in education. This account is registered under my name. I have now submitted the required verification again through SheerID, including proof of my employment at the school.

My next billing date is March 28, 2026, so I want to make sure the education discount (~€29/month) will continue once my status is confirmed.

Could you please confirm whether the student/teacher pricing will automatically be restored after the verification is approved, or if I need to manually change the plan?

Thank you.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    March 4, 2026

    This is a public forum, you need to talk to support

    To contact support see the CORRECT ANSWER at this link
    https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913