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Participant
April 30, 2022
Answered

stupid adobe. What is reason for blocking RU customers ?

  • April 30, 2022
  • 5 replies
  • 429 views

What is reason for blocking RU customers ?

This topic has been closed for replies.
Correct answer Peru Bob

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

5 replies

NuWOng
Participating Frequently
May 12, 2022

It seems that Adobe officially supports users in Russia by not assepting their payments. Now you can use free software and use your money on something else.

Participant
May 12, 2022

This just proves how bad idea it is to rent the software you need to work.

This time is was Russia. Who's next?

WEF's goal for 2030 is that "we will own nothing and never have been happier".
Adobe's cloud model was implemented much earlier.
I'm pretty sure that the Russian designers aren't feeling too happy right now.

I guess it's time to re-evaluate which software I use.
I have absolutely no interest in being interrupted in my work flow because of political turmoil.

Nancy OShea
Community Expert
Community Expert
May 12, 2022

Unless your country's leaders are planning an unprovoked attack on another nation, I wouldn't worry too much about the impact of economic sanctions on your workflow.  

 

To be honest, sun spots and CMEs concern me a lot more as they can wreak havoc on telecommunications systems and satellites. 

https://www.swpc.noaa.gov/phenomena/coronal-mass-ejections

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
May 1, 2022

Short Answer: Putin is punishing innocent people in Ukraine.  So the US and other countries are punishing Putin.

 

Contact Adobe Support.   All customers are handled on a case-by-case basis.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
April 30, 2022

US Government has sanctioned Russia for invading Ukraine
https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
April 30, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html