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Participant
January 27, 2025
Question

subscribe to adobe

  • January 27, 2025
  • 2 replies
  • 321 views

I want to ask, if I have subscribed for 1 year in my home country, then I have only used it for 1 month and I will move to another country for a very long time, can I still use my Adobe account?, or do I have to buy another subscription when I'm in a different country?

2 replies

Shivangi_Gupta
Community Manager
Community Manager
January 31, 2025

Hi @yusup_0402,

If you have an active subscription (purchased either directly from Adobe or through Digital River), you can change the region from the bottom-left of your Adobe Account overview page. Once you've changed your region, contact Adobe Customer care to change the country associated with your Adobe account. Please follow the steps as suggested at the bottom of this article: https://adobe.ly/3PVPObl

I hope it helps.

 

Thanks,

Shivangi

kglad
Community Expert
Community Expert
January 27, 2025

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

change your country on adobe.com, https://www.adobe.com/international/selector/

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

change currency - https://forums.adobe.com/thread/1999694

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

change adobe.com website language - https://forums.adobe.com/thread/1999693

 

change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

TSone_892Author
Participant
January 27, 2025

This means that my previous purchase will be forfeited and I will have to pay again to use it in the new country I am moving to.

kglad
Community Expert
Community Expert
January 27, 2025

there's no need to change anything until your renewal date, or when your credit cards change.