Question

Subscription

Forum|Forum|6 months ago
December 2, 2025
1 reply
130 views

Dear Adobe Support Team,

I have just noticed that I have been charged USD 17.69 monthly for a subscription I did not purchase. but after thoroughly checking my Adobe account, purchases, and billing history, there is no record of this subscription.

Please investigate this matter and cancel the subscription. I would also appreciate confirmation that no further charges will occur.

Thank you in advance for your prompt assistance.

Best regards,

Diana Hanich

Billing

Jeffrey_A_Wright

Legend

Diana, I am sorry, but there are no active subscriptions or any transactions under the account you use to create this public discussion thread. Please see https://adobe.ly/4izNXGG for information on how to locate the correct account with your active commitment to Adobe. ^JW