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Participant
February 13, 2021
Question

subscription

  • February 13, 2021
  • 1 reply
  • 176 views

I wanted to cancel while using the trial version, but I accepted an offer such as would you like to use it for free for two more months. I request a refund and free subscription cancellation !!

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1 reply

Community Expert
February 13, 2021

Hello @Sevda5E99,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
Sevda5E99Author
Participant
February 13, 2021

teşekkür ederim fakat iptal etmek istediğimde ücret ödemem gerekiyor.

ben teklifi kabul ederken ilk ay ücreli olacağını bilmiyordum ve iptal edemiyorum